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NBC News is pleased to offer closed captioning on long-form content and certain other content that it makes available on television and online via websites and apps on mobile devices. To report an issue or concern regarding closed captioning on NBC News programs viewed on television or online, please contact us at firstname.lastname@example.org or 1-866-787-6228.
To assist us in resolving the issue, please provide the following information when you contact us for assistance with captions:
- Your name, address, telephone number, and email address
- Your preferred method of contact (phone or email)
- The name of the program with the captioning issue
- A brief description of the captioning issue, including the date and time you experienced the problem
- If you are watching on television, please provide the name of your pay-TV provider
- If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software (including version) you are using
If you wish to submit a written complaint, please send it to:
- Margaret TobeyVice President, Regulatory Affairs, NBCUniversal300 New Jersey Avenue, NW Suite 700Washington, DC 20001
- NBC News is part of the NBCUniversal News Group, a division of NBCUniversal, which is owned by Comcast Corporation. For more information about NBCUniversal, please visit www.NBCUniversal.com.